Savonia Open UAS Summer Course Enrolment 2021
Enrolment time: 15.3. - 30.4.2021
Code |
4 KES21X991064 |
Name |
Service Design (Master level) |
Credits |
5 cr |
Objectives |
The student will obtain a general idea of the service design thinking and methods. Specific techniques, guidelines and examples are used to emphasize the practical aspects of service design in a ways that are both user centric and socially and culturally appropriate. Students will learn to understand important factors to consider when developing and applying service design processes. |
Content |
|
Requirements |
Active participation to workshop and a small project during summer. |
Grading Scale |
Passed (S) - Failed (0) |
Course material |
Stickdorn, M., Lawrence, A., Hormess, M. & Schneider, J. 2018. This is Service Design Doing. Applying Service Design Thinking in the Real World. Sebastopol: O’Reillys Media. |
Prerequisites |
No prerequisites. |
Other considerations |
|
Contact |
Miettinen Kirsi, kirsi.miettinen@savonia.fi Kares Antti, antti.kares@savonia.fi |